FAQ’s

How does the car transportation process work?
Once you submit your auto transport order and your deposit is received, the shipment of your vehicle will be scheduled according to the dates you provided on your order. After an auto shipping truck has been assigned, you will receive a call from the car transport driver or auto shipping dispatch to schedule the pick up time and date.

Do I have to be there or can someone else give/receive my vehicle?
The carrier will contact whomever you tell us to contact, whether it is you, a friend, a dealer, etc. There is no “power of attorney” necessary. Someone simply needs to be present on both ends to sign the Bill of Lading; we do not recommend leaving the car unattended as you will not have the necessary verification for your damage insurance coverage if the Bill of Lading is not signed on both ends.

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